PRIVACY POLICY
If you have any questions about our Privacy Policy or any of the practices use on our official website, or in any dealings with you and our company, you can contact us on the contact details supplied below.
Wings and Wheels Tours created this privacy policy as a documented commitment to do business in an ethical manner and to explain all internal controls and practices to protect client’s personal information, system, and user data.
PERSONAL INFORMATION
Wings and Wheels Tours collects, and stores client and trade partner data obtained directly from the source in a secure, encrypted database. Wings and Wheels Tours do not and will not give away, sell, rent, trade, lend, or transfer any of this data personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other third parties for any purposes whatsoever, unless compelled by law or a legitimate court order to do so.
EXPLICIT INFORMATION
Any information requested from you is used to provide information for the purpose of those who enquire about our products and services, and to handle related business matters. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site will be used to notify you about products and services that we think will be of interest to you.
NON-PERSONAL INFORMATION
Wings and Wheel Tours uses various technologies to collect and store information that is not used to identify you in any way. This information is used to analyse our website’s traffic in order to maintain and improve our website’s service delivery.
SYSTEM INFORMATION
System information includes details about your computer system such as the local time, type of web browser being used, the operating system and computer platform. Your web browser automatically sends this information to a web server when you connect to a website. Wings and Wheels Tours stores these details in order to establish technical requirements and to improve the service delivery of our website. This information remains anonymous and is stored in a secure environment.
COMMUNICATIONS
We send occasional email announcements to our existing clients and registered partners about annual rates increases, upcoming trade shows we are attending and other important trade-specific messages. We manage our mailing list in-house using industry-leading software and every email has an ‘unsubscribe’ link for instant removal.
COOKIES
Our website uses cookies to ensure you have a pleasant user experience. Cookies help us remember information about your visit to the website along with other settings and searches. This allows us to understand which pages you’ve seen and how frequently you visited in order to determine which pages are the most popular and which you find to be the most useful and of interest to you. By knowing your preferences, we can customize your view of the website and ensure that the website operates more efficiently. We can also tailor our marketing and advertisements to you on our website, from other websites you visit, via social media and on your other devices.
Should you not wish to accept cookies, you can change your internet browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how. If you choose not to accept cookies, you can still continue to use the site but only to browse, you may not be able to benefit from all the features of our website and email newsletters.
For more information about cookies – how to control and delete them visit aboutcookies.org
REFERRERS
A referrer is a web site address that link to Wings and Wheels Tours, usually a search engine or an affiliated site. Wings and Wheels stores a list of referrers in order to establish visitor patterns and to enhance the site using these results. This information remains anonymous and is stored in a secure environment.
LINKS TO OTHER SITES
This site may contain links to other sites. Wing and Wheels Tours is not responsible for the security or privacy practices of these sites, the products, services offered or the content appearing on these sites. Wings and Wheels Tours do not endorse any of the products or services marketed at any other sites.
IP ADDRESSES
An IP address is a unique number assigned to your computer. Depending on your network, it may always be the same number, or it may be generated each time you connect to the internet. Wings and Wheels Tours stores a list of IP addresses in order to establish visitor patterns and to enhance the site using these results. This information remains anonymous and is stored in a secure environment.
SECURITY
We take every reasonable step to keep your information secure, including physical and virtual security at the locations where information is stored. We store personally identifiable information on our secure server over an encrypted (HTTPS) connection. We do not store credit card or banking details, and any passwords are stored in encrypted format.
Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.
CHANGES TO THIS PRIVACY POLICY
This privacy policy is subject to change without prior notice. For any further information or any questions about our privacy policy please do not hesitate to contact us at the details provided below.
CONTACT US
If you wish to contact us about our products or services, then you need to disclose your contact information so that we can manage your request. If you wish to have your name and related information removed from our database, please inform us accordingly. We are pleased to process address error correction notices and address change requests through any of the following channels:
- Email: [email protected]
- Contact: +264 81127 5948 (during office hours)