QUESTIONS AND ANSWERS

Why book with Wings and Wheels Tours?

The destructive impact of the global pandemic again underscored our humane interconnectedness and the fragility of our planet. In support of creating a better world, Wings and Wheels Tours supports the conservation and expansion of our natural habitats by means of sustainable eco-tourism and investing into our local communities.

As locals we want you to experience this amazing country we call home, and to make it your best holiday ever. We offer tailor-made trips created around your individual and relational desires. We make use of credible third-party service provider and give you unmatched value for money. Let us be your partner in leaving your personal legacy in Africa!

Which time of the year is the best to visit Namibia?

Namibia’s climate is generally very dry and pleasant, and one can visit the country all year round. Partially covered by the Namib Desert, which is one of the world’s driest deserts, Namibia only receives a fraction of the rainfall.

From approximately December to March, days will be humid, and rain may follow, often in localized, afternoon thunderstorms. Thunderstorms are more common inland and along the east of the country, than in the desert.

April  and May  are often the best months in Namibia, with an increasingly drier climate and real freshness in the air and more greenery in the landscape. This time of the year also presents clear skies, free from dust clouds.

From about June to August, Namibia starts to experience cooler weather and drier air. Nights become very cold, and temperatures easily drop below zero in the desert. As the landscape changes, game in the north of the country gravitates more towards waterholes, making them more visible to visitors.

By  September and October temperatures start rising again. This is an ideal time for game-viewing although there is an increase in dust clouds as local vegetation starts losing is its vibrancy.

November  is an unpredictable month, with quick changing weather conditions. At times hot and dry weather will continue, and at other times the sky can fill up with dark clouds with the promise of rain. For those fortunate to see the first rain of the seasonbe prepared for a sight to see!

Do I need to arrange travel insurance?

Yes, it is compulsory for all our clients, and it remains the client’s responsibility to see that they are adequately insured. Clients need to ensure they have access to sufficient funds. In case of medical emergencies, for example, chances are that all initial payments will need to be made upfront and claimed against the insurance policy at a later stage. The most practical advice is to carry a credit card with sufficient access to cash or a credit limit.

Which currencies do you accept?

US Dollar, Euros , South African Rands , Namibian Dollars and BITCOIN.

The currency of Namibia is the Namibian Dollar (NAD; symbol N$) It is linked to the South African Rand (R) on a 1:1 basis (South African Rand = 100 cents). The South African Rand is also an accepted currency in Namibia.

Do you have banks and how do they operate?

Yes, our banks are found in most towns, during normal office hours. Banks are closed on Sundays and Public Holidays. Most of them offer foreign exchange services such as cash withdrawals, debit and credit card requests and travelers cheques. Many International banks have co-operation agreements and have smaller branches and offices that operate within the greater Namibian banking system.

Can I use my credit card?

Yes, we accept American Express, Diners Club, Mastercard and Visa credit cards. Please note that credit cards are not usually accepted at fuel / gas stations, so keep this in mind. It is advisable to withdraw sufficient cash funds whenever you have access to an ATM, to cover fuel purchases, especially when you’re planning extended trips by car.

You can withdraw cash from the majority of our ATM’s. Several international banks also have branches in the main city centers across Namibia. Always inform your bank that you will be travelling outside of the country, to ensure they don’t disable your international purchases.

Do I need to take Malaria tablets in Namibia?

Namibia is considered to be a low-risk Malaria destination and generally speaking Northern Namibia, including Etosha National Park, are considered to be higher Malaria risk areas than the Southern Parts of Namibia. Malaria risk is also higher during the rainy months from December to May. We recommend that you seek professional medical advice prior to your travels to ensure you take the best medical precautions for you and your family’s protection.

Are there general safety precautions I can take to reduce my chances of contracting Malaria?

Yes, you should make use of an effective insect repellent on clothing and any exposed skin. Diethyltoluamide (DEET) is safe and the most effective insect repellent and can be sprayed on to clothes.  Local Names in Namibia include Peaceful Sleep and Bug Off.

If you sleep outdoors or in an unscreened room, you should use mosquito nets treated with an insecticide (such as pyrethroid). The net should be long enough to fall to the floor all round your bed and be tucked under the mattress.

If you are outside after sunset, try to cover as much of the bare areas of your body, with long-sleeved, loose-fitting clothing, long trousers, and socks, this will reduce your risk against being bitten.

Do I need any specific inoculations?

Yes, a Yellow Fever inoculation is a legal requirement if the journey to Namibia involves passing through a known Yellow Fever region within Africa by any means, other than by a scheduled air service.

Do you have any recommendations with regards to clothing and a suggested dress code?

During the day it is generally hot, so pack light weight, loose fitting clothes made from natural fabrics, such linen or cotton. This will keep you cool, and are easy to wash and dry. 

Here are a few general pointers to keep in mind:

  • Wear comfortable, lightweight clothing for the daytime, and a sweater or jacket for early mornings and evenings.
  • Make use of comfortable walking shoes and sandals.
  • Use sufficient protection against the African sun; sunblock, hat, sunglasses, lip balm and moisturizing lotion.
  • Pack a flashlight (headlamp), binoculars and a good camera with extra film or memory card, and for small electrical appliances or chargers, purchase a conversion plug to a three-pin type outlet.
  • Pack your swimwear as most facilities have swimming pools.
  • Pack a basic first aid kit including insect repellent, rehydrating solutions, diarrhea medication, malaria prophylaxis (if traveling in malaria areas), bandages, plasters etc.
  • Pack an extra warm jersey or fleece, plus anorak or parka, scarf, gloves, and beanies / woolen hats for the cold winter months.
Are there any luggage restrictions on a Fly-In Safari?

Yes, smaller safari airplanes are restricted in their capabilities in terms of space and weight limitations, and our service providers have to comply with strict controls and legislation.

Only soft-shell duffel / tog-type bags are permitted. The maximum dimensions of these are: 30cm (11.8 inches) wide x 35cm (13.8 inches) high x 70cm (27.5 inches) long. Under no circumstances are frames or rigid structures accepted, as they physically do not fit in the aircraft.

The weight and balance of an aircraft are two critical factors to ensure safe and efficient operation throughout the flight. Baggage allowances are thus dictated by the size of the group, the route of flight, the fuel requirements, the type of landing strips and the bodyweight of each passenger. The baggage weight restriction for a group of 8 people is 15kg (33 lbs) per person and this includes camera equipment and carry-on baggage. Generally, we can accommodate more luggage for smaller groups, but we advise you to read the terms and conditions relevant to your specific flight.

Wings and Wheels Tours endeavors to notify you of any additional travel restrictions which may be imposed by a third-party service provider and, or the destination countries. These restrictions may include height, weight and, or baggage limitations. 

All walking aids or hiking poles need to lightweight, adjustable in length, and easy to stow away.

Besides my standard traveling documents, do I need anything else?

Yes, please note that if you are travelling with children, Namibia requires you to show the full unabridged birth certificate for each child accompanying you. 

Have more questions?


If you have a question or a series of questions which is not in our list, you can either send us a separate email, phone us directly, or complete the contact form on our website.

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